Refund policy

If you’re not completely satisfied with your purchase, we’re here to help.

• Returns accepted within 14 days of delivery

• Items must be unused, in original packaging, and in resalable condition

• A proof of purchase (receipt or order number) is required

• Unless the item is faulty or incorrect return shipping costs are the responsibility of the customer
  
  

To initiate a return, please contact our team at orders@theorganizingwarehouse.co.uk with your order number and reason for return.
Once approved, you’ll receive instructions on how and where to send your item.

Refunds are processed within 5–7 business days after we receive and inspect your return.
You’ll receive your refund via the original payment method used for purchase.